Terms & Conditions

Please read ofela food’s terms and conditions carefully and ensure that you understand and comply with them.

Return Policy

Ofela food appreciates every single time you trust us with your purchase. We want you to have an absolutely hassle-free shopping experience easily with security. We assure you that all Products sold on brand new and original. In case the Products you have received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, you can return it within 7 days and we will solve your problem within 5 days , after receiving your notification. You can have Replacement or Refund you want.

Requirement:

  1. You received a defective Product.
  2. You received a physically damaged Product.
  3. You are unhappy with the Products quality.
  4. The Product is different from description on the website or another products.

Refund Policy

Ofela food appreciates every single time you trust us with your purchase.Defective’ or ‘Not as Described’, you can return it within 7 days and we will solve your problem within 5 days , after receiving your notification. You can have Replacement or Refund. If you think the goods do not replace. Then you will get 100% refund of the product price.

Requirement:

  1. You received a defective Product.
  2. You received a physically damaged Product.
  3. You are unhappy with the Products quality.
  4. The Product is different from description on the website or another products.

Pricing:

The cost of Ofela Food’s each natural product is determined by adding all costs such as the purchase price of the product, the cost of bringing stock from the manufacturing field, labor cost transport cost and profits.

Registration Rule:

Use Original information while going through registration processes of this website.

Prohibitions:

Pictures, contents, logos, trademark are the property of this website. Don’t use Picture, contents, logos, trademark without the permission of the Ofela Food.

Delivery:

Due to political violence, strikes, disasters, your order may take longer to be delivered.

Rights of OFELA:

Ofela Food reserves the right to change the terms and conditions at any time without prior notice to customers. We reserve the right to cancel any order at any time without assigning any reason. We may change prices at any time. When you are going to deal with Ophella Foods follow the specific terms and conditions associated with each contract. If you do not agree the terms & conditions, you are best not to use this site.